A grand-looking former coaching inn, this beautifully renovated building is named after its most distinctive feature: a spacious sunlit orangery at the heart of the home.
On the first floor, you can enjoy views through glass-panelled corridors overlooking the orangery. Continue onto our sundeck and you may be surprised to find you can step onto a bridge leading directly out onto the garden. This means that all residents have easy access to our tiered, landscaped gardens – whether their rooms are on the ground or first floor.
The Orangery is situated in the tranquil neighbourhood of Englishcombe village and its elevated location affords extensive views of Bath. There are many local shops and community facilitiesnearby; there are also several bus stops within walking distance.
Types of Care
The home operates as two separate wings so that care and support can be focused to meet the varying types and levels of need of the people living in the home.
Azalea wing (19 bedrooms) provides care for people with enduring physical conditions or conditions resulting in physical disability. The primary aim is to assess needs in the context of remaining abilities, habits and lifestyle. Support or assistance is then provided in daily living according to individual choices and preferences while clinical health risks are managed.
Gardenia wing (21 bedrooms) provides care for people who are in the middle to late stages of dementia and require emotional / psychological support in addition to nursing care for physical and medical conditions. The primary aim is to assess needs in the context of life history, personality, known habits and lifestyle, emotional health and medical conditions. High levels of encouragement and assistance are provided in daily living activities in accordance with individual choices and preferences while clinical health risks are managed.
We can facilitate long or short term care, respite, convalescence, placement whilst waiting for specialist external assessment for a permanent care package, hospital admission avoidance and packages for people with complex or unstable needs (Continuing Healthcare). Dedicated care is also provided for people who are approaching the end of their life.
Services included in basic fees
- Accommodation, light, heat and water
- Individual personal care and support, FNC is retained as nursing charges
- All meals
- Laundering of personal clothing and linen
- Activities and entertainment
Services available at extra cost
- Dry cleaning if required
- Personal clothing
- Toiletries and other items of luxury or personal nature
- Outings or day trips
- Meals provided by the home for a friend or relative
- Any therapies that are not referred by the NHS
- Newspapers and magazines
- Phone calls as per individual charges
- Private healthcare appointments
- Transport to private outings or appointments.
What people said about us.
“You have proven the Orangery to be a home of outstanding quality and compassion”: FAMILY MEMBER
“I like living here because it is comfortable and everyone is friendly”: RESIDENT
“I enjoy working at the Orangery, there is a positive atmosphere and everyone is very friendly.”: STAFF MEMBER
“A huge thanks to the care staff who encouraged Dad to laugh and dance and join in with all the fun.": RELATIVE
“I am very grateful to all of you for giving him dignity and making the last years of his life as pleasant and happy as possible.": RELATIVE
Residents and Relatives Survey 2015
"I express my utmost satisfaction for all the care. I give full credit to the management."
"Staff are very responsive to my husband's needs and react to any of my worries and requests."
"We are pleased with the helpful, cherry atmosphere and that it seems to be very well cared for."
What CQC said about us: Excerpts from the February 2015 Inspection Report
People and their relatives said they were involved in making decisions about their or their relatives care. One person told us they had recently had a review meeting saying “It was all very open. Everyone is very approachable.”
There was a section on people’s life history which detailed previous employment, hobbies and interests, religious beliefs and important people. Staff explained that information was used to support them to have a better understanding of the people they were supporting.
On Gardenia wing relatives spoke positively about the care and support their relative received. One person told us they felt their mum was safe at the home and there was always staff around to help if needed. They said “Staff pop in to see that she is okay throughout the day.” Another person told us they felt their family member was “In the best place and that “staff are fantastic.”